Is this W-Collection Franschhoek at L'Ermitage pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the W-Collection Franschhoek at L'Ermitage have a swimming pool?

Yes, this W-Collection Franschhoek at L'Ermitage has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in W-Collection Franschhoek at L'Ermitage?

Best-rates for the W-Collection Franschhoek at L'Ermitage starts from $175 per night with includes Parking, Pool, Guest Services, Internet, Child Friendly, Laundry, Air Conditioner, Wellness Facilities, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Spa, Entertainment, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is W-Collection Franschhoek at L'Ermitage a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the W-Collection Franschhoek at L'Ermitage wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the W-Collection Franschhoek at L'Ermitage has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the W-Collection Franschhoek at L'Ermitage?

Based on the information reported by the owner or manager, the W-Collection Franschhoek at L'Ermitage indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for W-Collection Franschhoek at L'Ermitage?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

W-Collection Franschhoek at L'Ermitage | Hotel in Franschhoek

Name: W-Collection Franschhoek at L'Ermitage
Address: Franschhoek, Western Cape, South Africa, ZA
Price range: Prices for upcoming dates start at $175 per night
Rating: 10

10.0 (7 Reviews) | 1 Bathroom 2 Guests

Franschhoek Hotel | W-Collection Franschhoek at L'Ermitage

Hotel in Franschhoek

Hotel in Franschhoek with 2 outdoor pools and spa services
Along with 2 outdoor pools, this hotel has spa services and concierge services. Self parking is free. Additionally, dry cleaning, tour/ticket assistance, and a garden are onsite.
W-Collection Franschhoek at L'Ermitage offers 6 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Franschhoek hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Wellness Facilities

Spa

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Deep soaking bathtub

Toilet paper

Hair dryer

Soap

Separate bathtub and shower

Shampoo

Bedroom

Air conditioning

Premium bedding

Bed sheets

Separate sitting area

Iron/ironing board

Restaurant dining guide

Washer and dryer

Individually furnished

Local maps

Guidebooks/recommendations

Safe

Individually decorated

Breakfast

Dining table

Cookware/dishes/utensils

Cleaning supplies

Dishwasher

Coffee/tea maker

Microwave

Refrigerator

Toaster

Electric kettle

Stovetop

Oven

Kitchen

Parking

Free secured self parking on site

Accessibility

This property does not have elevators

Activities

Hiking/biking trails

Horse riding

Winery tours

Public winery tours

2 outdoor pools

Spa services

Entertainment

40-inch Smart TV

Digital channels

General

English

Designated smoking areas (fines apply)

Guest Services

Dining table

2 outdoor pools

Washer/dryer

Microwave

Refrigerator

Kitchen

Dry cleaning service

Daily housekeeping

Concierge services

Tour/ticket assistance

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Outdoors

Pool sun loungers

Outdoor furniture

Garden

Pool umbrellas

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5:00 pm minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

David

Nov 7, 2025 07:10:00 PM

Review Score: 10

Summary: Out of this world quality. With a sincere, warmer than warm welcome, we were shown into our one bedroom villa. Sounds pokey?? Don’t you believe it. Kitchen, two lounge areas, wood burning fire, study, balcony, main bathroom and guest WC. A total of 26 chairs between the two of us. Everything really high quality. The housekeeping team were first class. They even went to the trouble of emptying the washing machine and hanging out/folding our clean clothes. Franschhoek itself is a haven of peaceful bliss. Both the town and L’Hermitage Villages highly recommended. With just one point to make. The property has a hotel area and beyond that, starts the villas. The security guard directed us to “reception” where it became apparent we were not where we needed to be. We needed to in the Villa section (though there is no separate Villa reception). The hotel must get this all the time but the member of staff you dealt with us was as cold as a fish. Poor first impression!!! Esme, the manager of the Villas on the other hand is superb. Excellent communication via WhatsApp and nothing too much trouble. Thank you Esme and Villa team.

See All Reviews

Room Arrangement

Room Info	Facilities
Two Bedroom Mountain View Villa 128 Room Size: m² 2 King Beds	General Number of living rooms 0, Private bathroom, Fireplace, Number of bedrooms - 2, Laptop-friendly workspace, Mountain view, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
One Bedroom Lake View Villa 11A Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Patio, Square feet - 538, Number of bedrooms - 1, Lake view, Number of bathrooms - 1, Private bathroom, Square meters - 50, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
One Bedroom Village View Villa 3 Room Size: 1023 square feet m² 1 King Bed	General Ping - 28.7, Number of living rooms 0, Hair dryer, Free WiFi, Number of bedrooms - 1, Coffee/tea maker, Satellite TV service, Air conditioning, Free toiletries, Flat-panel TV, Number of bathrooms - 1, Phone, Square meters - 95, Square feet - 1023, Separate bathtub and shower, Desk, Separate sitting area, Iron/ironing board, Bed count minimum 1, In-room safe, Bed count maximum 1
Two Bedroom River Cascade Villa 36 Room Size: 1830 square feet m² 2 King Beds	General Number of living rooms 0, Square meters - 170, Number of bedrooms - 2, Coffee/tea maker, River view, Ping - 51, Air conditioning, Number of bathrooms - 2, Balcony or patio, Private bathroom, No rollaway/extra beds, Square feet - 1830, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Two Bedroom Lake View Villa 31 Room Size: m² 2 King Beds	General Number of living rooms 0, Balcony or patio, Private bathroom, Number of bedrooms - 2, Lake view, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Two Bedroom River Cascade Villa 64 Room Size: 1830 square feet m² 2 King Beds	General Number of living rooms 0, Private bathroom, Square meters - 170, Number of bedrooms - 2, Square feet - 1830, River view, Balcony, Ping - 51, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
One Bedroom Lake View Villa 16 Room Size: 1023 square feet m² 1 King Bed	General Patio, Fireplace, Number of bedrooms - 1, Coffee/tea maker, Lake view, Number of living rooms 1, Number of bathrooms - 1, Square meters - 95, Square feet - 1023, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Ping - 29, Bed count minimum 1, Bed count maximum 1
One Bedroom Lake View Villa 32 Room Size: 861 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Patio, Square meters - 80, Number of bedrooms - 1, Ping - 24, Square feet - 861, Lake view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Two Bedroom River Cascade Villa 58 Room Size: 1023 square feet m² 2 King Beds	General Number of living rooms 0, Square meters - 95, Square feet - 1023, Private bathroom, Patio, Fireplace, Number of bedrooms - 2, Ping - 29, Coffee/tea maker, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
One Bedroom Lake View Villa 15 Room Size: 1023 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 1023, Patio, Square meters - 95.0, Number of bedrooms - 1, Ping - 29, Lake view, Bed count minimum 1, Bed count maximum 1
Two Bedroom River Cascade Villa 56 Room Size: 1032 square feet m² 2 King Beds	General Number of living rooms 0, Patio, Fireplace, Number of bedrooms - 2, Coffee/tea maker, Air conditioning, Number of bathrooms - 2, Ping - 29.0, Square feet - 1032, Square meters - 96, Private bathroom, Desk, Garden view, Bed count minimum 2, Bed count maximum 2
One Bedroom Lake View Villa 11 Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 50, Patio, Ping - 15, Square feet - 538, Number of bedrooms - 1, Coffee/tea maker, Lake view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
One Bedroom Lake View Villa 18 Room Size: 854 square feet m² 1 King Bed	General Square feet - 854, Number of living rooms 0, Balcony or patio, Desk, Number of bedrooms - 1, Ping - 24, Lake view, Square meters - 79, Bed count minimum 1, Bed count maximum 1