Is this Cape Town City Centre hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cape Town City Centre hotel have a swimming pool?

Yes, this Cape Town City Centre hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cape Town City Centre hotel?

Best-rates for the Cape Town City Centre hotel starts from $134 per night with includes Parking, Business Services, Breakfast, Internet, Pool, Wellness Facilities, Restaurant, Toiletries, Guest Services, Laundry, Wheelchair Accessible, Bedding/Linens, Bar, Child Friendly, Accessibility, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cape Town City Centre hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cape Town City Centre hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cape Town City Centre hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cape Town City Centre hotel?

Based on the information reported by the owner or manager, the Cape Town City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cape Town City Centre hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Rockefeller Hotel by NEWMARK | Hotel in Cape Town

Name: The Rockefeller Hotel by NEWMARK
Address: Cape Town City Centre, Cape Town, Western Cape, South Africa, ZA
Price range: Prices for upcoming dates start at $134 per night
Rating: 9

| 9.0 (173 Reviews) | 1 Bathroom

Cape Town City Centre Hotel | The Rockefeller Hotel by NEWMARK

Hotel in Cape Town City Centre, Cape Town

Suburban hotel with 3 restaurants and a 24-hour fitness center
This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
The Rockefeller Hotel by NEWMARK offers 194 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. This Cape Town hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately zar 265 for adults and zar 265 for children airport shuttle fee: zar 700 per vehicle (one-way, maximum occupancy 3) covered self parking fee: zar 85 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Joshua

Nov 14, 2025 09:15:05 PM

Review Score: 6

Summary: We stayed at the Rockefeller Hotel Newmark for five nights and left with mixed feelings. The hotel is stylish, modern and well-located, but a few practical issues held the experience back. We had several incidents in our room that needed attention. To their credit, the staff eventually resolved everything, but it took multiple phone calls and repeated follow-ups before things were properly fixed. The willingness to help was there, but the responsiveness wasn’t as polished as it should be. Another frustration was discovering only on arrival that the rooftop pool would be closed for private events on two of our five days. We had chosen the hotel specifically for that space, planning to use it as part of our downtime. Losing access for almost half the stay changed the experience. Guests should be told in advance—before arriving—when key amenities won’t be available. Breakfast was also a challenge. The food hall becomes extremely busy in the mornings, with no real flow or organisation, making it feel chaotic rather than relaxing. The hotel has strong potential, and with better communication and smoother operations, it could be excellent. As it stands, it was a comfortable stay with a few avoidable frustrations.

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The Rockefeller Hotel by NEWMARK | Hotel in Cape Town

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