Citystay West | Hotel in Maseru

| 8.2 (301 Reviews) |  3 Bathrooms  14 Guests
Maseru Hotel | Citystay West

Hotel in Maseru

Located in Maseru, within 27 miles of Morija Museum and 12 miles of Ladybrand Golf Course, Citystay West provides accommodations with a garden as well as free private parking for guests who drive. This 3-star hotel offers room service. The hotel features family rooms. All rooms are equipped with air conditioning, a safety deposit box and a TV, and some units at the hotel have a balcony. Buffet and Full English/Irish breakfast options are available at Citystay West. The accommodation has a grill. Guests at Citystay West will be able to enjoy activities in and around Maseru, like cycling. Moshoeshoe International Airport is 12 miles away, and the property offers a paid airport shuttle service.

Citystay West is located in Maseru.

This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Accessibility, Guest Services, and several others. This is a 3 star rated property and has over 301 reviews with the average score of 8.2 . Coming to Maseru and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this place in Maseru. These details are authentic, as they are provided by our partner, booking.com.

This Citystay West in Maseru is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Citystay West”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Fireplace/Heating
Restaurant
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
Parking
  • Parking
  • Free parking
  • Private Parking
  • Accessible parking
  • Parking on site
Activities
  • Cycling
General
  • Designated smoking area
  • Family rooms
  • Soundproof rooms
  • Air conditioning
  • Non-smoking rooms
  • Hypoallergenic room available
  • Heating
Guest Services
  • Daily housekeeping
  • Suit press
  • Express check-in/out
  • Shuttle service (additional charge)
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Room service
  • Shuttle service
  • Ironing service
  • Laundry
  • Packed lunches
  • Private check-in/out
  • Invoice provided
Outdoors
  • BBQ facilities
  • Outdoor furniture
  • Picnic area
  • Garden
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.57
Location:
8.42
Staff:
9.19
Facilities:
8.17
Comfort:
8.77
Cleanliness:
8.9
Mashishi
May 31, 2026 07:00:00 AM
Review Score:   7
South Africa
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Staff very friendly and the breakfast was delicious 🤤
Negative: The Walls are not sound proof
Summary: Staff is friendly and the housekeeping is up to phaaaaa❤️❤️❤️
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room with Shower
Room Type: Double
Room Size: 24 m2
1 Full bed(s) Bed
Deluxe Double Room with Shower

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Body soap, Toilet, Private bathroom, Bathrobe, Hairdryer, Towels, Shower cap, Towels/Sheets (extra fee), Conditioner, Shower, Walk-in shower, Shampoo

General

Electric blankets, Suit press, Private entrance, Laptop safe, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Trash cans, Safe, Air conditioning, Interconnecting room(s) available, Hardwood or parquet floors, Ironing facilities, Heating

Media & Technology

Flat-screen TV, Satellite channels, TV, Radio, Cable channels, Pay-per-view channels

Outdoors

Balcony, Outdoor furniture

Kitchen

Electric kettle, Refrigerator, Cleaning products, Microwave

Living Area

Desk, Sitting area

View

City view, Mountain view, View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Socket near the bed, Drying rack for clothing, Adapter, Clothes rack, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with Two Double Beds
Room Type: Twin
Room Size: 26 m2
2 Twin bed(s) Bed
Deluxe Double Room with Two Double Beds

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Body soap, Toilet, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bathtub or shower, Towels, Shower cap, Towels/Sheets (extra fee), Conditioner, Shower, Walk-in shower, Bathtub

General

Electric blankets, Suit press, Private entrance, Laptop safe, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Ironing facilities, Heating

Media & Technology

Flat-screen TV, Satellite channels, TV, Radio, Cable channels, Pay-per-view channels

Outdoors

Balcony, Outdoor furniture

Kitchen

Electric kettle, Refrigerator, Cleaning products, Microwave

Living Area

Desk, Sitting area

View

City view, Quiet street view, Mountain view, River view, View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Socket near the bed, Drying rack for clothing, Adapter, Clothes rack, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Studio with Sofa Bed
Room Type: Suite
Room Size: 29 m2
1 Queen bed(s) Bed
King Studio with Sofa Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Toilet, Private bathroom, Bathrobe, Shampoo, Hairdryer, Bathtub or shower, Towels, Shower cap, Towels/Sheets (extra fee), Conditioner, Shower, Walk-in shower, Bathtub

General

Electric blankets, Suit press, Private entrance, Laptop safe, Iron, Hypoallergenic, Soundproof, Fire extinguisher, Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Ironing facilities, Heating

Media & Technology

Flat-screen TV, Satellite channels, TV, Radio, Cable channels, Pay-per-view channels

Outdoors

Balcony, Outdoor furniture

Kitchen

Electric kettle, Refrigerator, Cleaning products, Microwave

Living Area

Desk, Sofa, Sitting area

View

City view, Quiet street view, Mountain view, River view, View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Hypoallergenic pillow, Socket near the bed, Drying rack for clothing, Adapter, Clothes rack, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Room
Room Type: Double
Standard Double Room

Bathroom

Shower

General

Safe, Air conditioning

Media & Technology

TV
Basic Double Room
Room Type: Double
Basic Double Room

Bathroom

Bathtub

General

Safe, Air conditioning

Media & Technology

TV

FAQ's

Is this Citystay West pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Citystay West?

Check-in time for Citystay West starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Citystay West have a swimming pool?

No, this Citystay West does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Citystay West?

Best-rates for the Citystay West starts from $47 per night with includes Designated Smoking Area, Transportation/Shuttle, Security/Safety, Air Conditioner, View, Balcony/Terrace, Fireplace/Heating, Breakfast, Laundry, Sports/Activities, Restaurant, Child Friendly, Accessibility, Guest Services, Barbecue/Outdoor Cooking, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Citystay West a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Citystay West wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Citystay West has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Citystay West?

Based on the information reported by the owner or manager, the Citystay West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Citystay West?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD47
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